BATHURST, NB – The Chaleur region and Northern New Brunswickers are about to get a new and progressive choice for their home and auto insurance! Kent & White Insurance, a Northern NB based Insurance Brokerage, has been chosen as the first broker partner for CAA Insurance in the province.
With most Canadians continuing to trust a broker for their insurance needs, CAA has begun transitioning from a direct-only sales model for their insurance products, to working with select broker partners. After a successful launch into the broker channel in Ontario, and Nova Scotia, the company is continuing to expand into New Brunswick, with the appointment of Kent & White Insurance.
After a thorough review process that lasted months, CAA recognized the value of this progressive Broker partner. Kent & White’s President, Brian Schryer, says the team is excited to bring this offer to the region, “We’re thrilled that out of all potential brokers in New Brunswick that could have chosen as their first partner, CAA chose us.” He goes on to say, “It’s a great feeling to know they trust our team to uphold their customer service values and pass that on to New Brunswickers.”
CAA’s move into the broker channel in the New Brunswick insurance market is especially timely given the numerous question marks surrounding insurance rate increases in the province. Above and beyond providing highly competitive rates to Atlantic Canada, CAA stands out from the crowd thanks to their dedication to giving back – a quality that is closely aligned with the core values of Kent & White Insurance.
“CAA provides extremely competitive rates, excellent service, and very closely aligns with who Kent & White is at our core” says Schryer. “They’re a company that you can feel good about doing business with. They also provide significant group discounts for CAA members. CAA Insurance isn’t just for CAA members, but often the membership discounts are more than the cost of the membership, so it pays for itself.”
Kent & White, who began their operations in 1946, has grown to service thousands of personal and commercial clients throughout Atlantic Canada from one of its two locations in Bathurst and Edmundston. With a focus on comfort, the company continues to strive to provide the best customer service in the industry, as well as focuses on giving back to the communities in which they serve.
The Canadian Automobile Association, commonly known as CAA, is a non-profit federation, founded in 1913, of eight motor clubs across Canada, providing roadside assistance service, a range of auto touring and leisure travel services, insurance services, and member discounts.
Wind storms can be nasty. Nastier still is the ambiguity surrounding who’s responsible for what when damages happen. Hopefully, this quick blog post can help you guys make sense of the grey areas.
To avoid finding yourself in one of the above situations, it’s important to stay on top of property maintenance. A few things you can do ahead of a windstorm to mitigate damages include: trimming your trees and shrubs; keeping an eye out for dead trees on your property; regularly checking your roof for loose or missing shingles; securing outdoor furniture or other loose items; and avoid parking directly under trees.
October 17th, 2018 went down in history as perhaps one of the happiest hump days recorded. October 18th, when many shops ran out of supplies, perhaps the most historic downer. The legalisation of recreational cannabis use has been long anticipated, and insurance companies have been finding creative ways to be ready. With Canada being the first developed country to completely legalise the recreational use of cannabis at the national level, Canadian insurance companies were faced with the monumental task of being the first to draft rules and coverages that no other country has implemented (granted, these updates vary from province to province).
It’s an exciting time to be a part of the insurance community that’s leading the way in shaping policy wordings for this budding industry. Barinder Rasode, president and CEO of NICHE Canada, has applauded the insurance industry on being ahead of the game when it comes to legalisation, and suspects that a large part of the cannabis industry’s success in transitioning to legalisation will be as a result of the insurance industry’s preparedness1. Cannabis and hemp have been untapped resources in Canada for far too long, and we are eager to see the domino effects of legalisation.
Once legalized, Canadians of legal age will be able to purchase, consume, and grow cannabis. The personal possession limit is approximately 30g of dried cannabis per person, and four plants per household2. According to Stats Canada, our province is on the lower end of the spectrum when it comes to recreational cannabis use, sitting at 14%. This is low in comparison to Nova Scotia, which topped the list at 23%. Regardless of whether you find yourself in the 14%3, legalisation will bring about changes in everyone’s insurance policies.
On the property side, many companies are changing their wording to include special limits on cannabis-related losses. These limits are specific to each company and are often subject to a deductible. So if you plan on growing or possessing cannabis plants, be sure to take note of the following:
It is important to note that many “Outdoor Trees, Shrubs, Plants, and Lawns” coverage extensions have been updated to exclude outdoor cannabis plants. Also, depending on the type of property policy you have (homeowners vs. tenant’s, vs. condominium), coverages may vary drastically.
In terms of auto insurance, there has been no indication that legalisation will affect auto rates. Studies conducted in the United States recorded a 3% increase in accident claims after cannabis was legalised in Colorado and Washington4 , but also found that there was no increase in fatal crashes associated with legalisation5. That is not to say that driving while under the influence of cannabis should be seen as a low-level threat. The Federal government has introduced three new impaired driving conditions, and many insurance companies will rate drug-impaired convictions the same as they do alcohol-related convictions. On top of that, if it is found that the driver of a vehicle was under the influence of cannabis at the time an accident occurred, that is grounds for the insurance company to deny a claim, should one be opened.
Although common discourse surrounding cannabis use has often portrayed it as the “safer” inebriant when compared to excessive alcohol consumption or the recreational use of harder hitting drugs, it is important to remember that all impaired driving is regarded as equal. Please respect yourselves and others by not driving under the influence.
1 Insurance Business Magazine: What will change after cannabis is legalized on October 17?
2 Legalizing and strictly regulating cannabis: the facts
3 National Cannabis Survey, 3rd quarter 2018
4 Legalizing recreational marijuana is linked to increased crashes
5 Crash Fatality Rates After Recreational Marijuana Legalization in Washington and Colorado
Atlantic Canada, well realistically the entire world, is entering what the insurance industry refers to as a “hard market”. And it really is that, It’s hard. It is difficult, and hard to talk about. General gist, it means that rates are going up.
We’ve tacked this subject in a previous post about auto rates in the province of NB, but we need to talk about it again. The reality is, rates are continuing to increase on all types of insurance, and no one knows how long this will last.
As with many industries, the insurance industry goes through cycles of hard and soft markets. The industry loves a soft market. During the last one, from 2006 to 2016, insurance rates were low, and competition was fierce. We were able to source fantastic rates for our customers. Life was good.
Unfortunately, the tides began to change in 2016, and we started seeing the market lose some of its softness. Insurance companies began to pay out more and more in losses, and reached a point where many were paying out more in claims than they were collecting in premiums. Most people in the industry agree that the increase in repair costs and the staggering number of claims due to major weather incidents are two of the biggest contributing factors.
Until insurance companies return to a point of profitability, we will see rates going up on both home and auto insurance. Important to remember, however, the insurance industry is open, and still quite competitive. Your hands are not tied in making sure that your insurance portfolio is well managed. We’ve compiled our top four tips to adapt to the current market situation.
The insurance market will soften again, but our guidance for managing your insurance will remain sound. A good broker will always be your greatest advocate in the industry. We shop the best rates across the country with one application, and we are not limited to one product, or one rate like the direct providers. We are completely independent from your insurance provider, and mandated to represent our clients, NOT the insurer.
As always, we will continue to provide our customers with information that we feel is relevant. Here is a link to some additional reading that may help to explain the current insurance market:
Kent & White Insurance is one of the largest insurance brokers in Northern NB. With our unwavering commitment to the community, and building a comfortable environment for our customers, staff, and our community, we have been ones of the fastest growing brokerages in Atlantic Canada. We are excited to keep growing and looking for the best darn Personal Lines Account Manager to join or team!
As a Personal Lines Account Manager, your job is to promote the core values of Kent & White Insurance with our existing client base. With a focus on instilling comfort, you will provide insight and guidance for our personal lines clients when making policy changes, asking for advice, inquiring about claims, or in making the decision to re-market their insurance portfolio.
We are more concerned with your character than current skill sets. We believe that skills can be taught, character cannot be.
As our ideal candidate, you are:
Please submit resumes to Brian Schryer: email@example.com
Important to note: this information is based on the interpretation of insurance company manuals by Kent & White Insurance brokers. Certain underwriting conditions and/or restrictions may apply.
This winter has been particularly tough. The massive amount of snow we received has decided to stick around a little longer than usual, but that hasn’t stopped Mother Nature’s scheduled rain fall. Usually welcomed to speed up the snow melting process, this year, excessive amounts of rain fall are weighing heavy on people’s minds due to higher chances of flooding. Are you sure you’re protected?
Our brokers at Kent & White Insurance dug deep into the manuals of our insurance partners, and here’s what we’ve found. Our partner companies offer something called endorsements. In the instance of overland water, they are add-ons to your home policy (for an additional premium) that can broaden coverages for water damage. Although the names of the endorsements vary from policy to policy, overland water endorsements were designed with springs like ours in mind. When you add this package to your home policy, you’re ensuring that any sudden and accidental escape of water from a sewer, sump, septic system, or other entry points due to spring conditions are covered. Here are the top five main differences to look out for from company to company:
Here at Kent & White, we know that your property is more than just a location on a map; it’s home-sweet-home. Whether you’re a current client of Kent & White Insurance, or a future client wanting to make sure your property is protected, give us a call or come in to speak with one of our dedicated brokers. We’ll make sure everything in your policy is right as rain!
Important to note: Posted increases are approved overall average rate changes for private passenger vehicles by insurance company. Your specific policy increase may be higher, or lower than the posted rates.
Every person in our office shares that collective sigh of frustration. We are all clients too.
The silver lining is that consumers are not left powerless. We all have choice.
Our brokers at Kent & White Insurance can help you in this process. Whether you are a current client looking to review your latest renewal, or a future client who would like to benefit from our approach, we are experts at finding that delicate balance between the best coverage and available rates. Unlike the direct insurers, our brokerage has the advantage of shopping your policy with multiple insurance companies, many of which are offering some of the best rates in Atlantic Canada today.
As the dedicated broker for the Chamber of Commerce group home and auto plans for Chaleur(formerly Greater Bathurst), Edmundston, and Haut-Madawaska, we are especially fortunate to see our primary group partner, Travelers, taking one of the lowest rate increases in the province. This is huge for us (and you)! We can continue to offer significant group discounts to most people working for local companies in the above-mentioned regions. You may in fact work for a Chamber member and not even realize it (click here to see if your employer is a member of a Chamber of Commerce: Chaleur | Edmundston | Haut-Madawaska).
For our existing clients, we will continue to do what we do; review your renewals to ensure the best coverage and contact you with any inconsistencies. It is important to review your own renewals as well. If you are not satisfied with your renewal, we will gladly revisit your policy with you to find the best fit.
For our future clients, we can’t wait to meet you! Click here to contact us, or feel free to call us at 1-855-548-8994.
Alert us as soon as practically possible
If there is any danger or on-going damage occurring, your first priority should be to ensure your safety and limit the damage to your property. At that point, you should take care to act quickly and with the right information.
Keep phone numbers available
Alert the police of any theft or break-in
Alert us of an insured loss as soon as your situation permits.
We can advise you as to whether or not you should make a claim. Your loss might not be covered or even if it is covered, you might still not want to make a claim if your premiums will increase as a result
Do not alter evidence of the loss
For example, by starting to clean up after a pipe bursts or altering the scene of a break-in. If you absolutely must alter anything take detailed pictures of the damage first
Work with us as well as the claims adjuster
Once your claim has been made, the insurance company may appoint an adjuster to get a clear picture of the circumstances and extent of the loss. They may assist in securing repairs and can help with arrangements for accommodations. They might also decide to limit the amount of a payment or to not pay at all – depending on the situation. If you are unsure about the role of your adjuster and the information they are using, be sure to contact us and we will help bring clarity to the situation.
Of course! We will assist you with your claim and serve as your advocate in dealing with the insurance company. If you bought your insurance directly from an insurance company, however, you must deal directly with that company’s claims department.
280 Main Street | Bathurst, NB
27 Rue Costigan | Edmundston, NB
Open weekdays from 8:30am - 4:30pm